BRANCH OPERATIONS PANEL

What does the FleetQore Branch Operations Panel do?

The Branch Operations Panel gives your team complete control over daily operations, from vehicle allocation and dispatch to customer handovers and branch performance. Keep your branches running smoothly, efficiently and in sync with the entire FleetQore platform.

HOW IT WORKS

How does branch dispatch work in FleetQore?

From searching for the right vehicle to assigning it to a customer, the Branch Operations Panel makes dispatching simple, fast and accurate. You can check vehicle availability, confirm bookings, track status in real time and manage handovers: all in one place.

1. Check Availability
Find the right vehicle for each booking.
2. Assign & Dispatch
Allocate vehicles and confirm details.
3. Track in Real-Time
Monitor status and location updates.
4. Handover
Complete the handover and update records.
KEY FEATURES

Core dispatch & fleet management capabilities

Secure Payments
Enjoy safe and flexible payment methods for a worry-free experience.
24/7 Support
Get help whenever you need it with dedicated customer support.
LOYALTY PROGRAM

How does the FleetQore loyalty programme work?

Our loyalty programme rewards your customers for every trip, with exclusive benefits, special offers and faster booking options. The more they drive, the more they save.

  • ✓ Automatic point accumulation on every completed rental
  • ✓ Tiered rewards: Gold & VIP Platinum exclusive perks
  • ✓ Instant wallet redemptions & free vehicle upgrades
FleetQore loyalty program mobile app UI graphic displaying VIP Gold points card, rewards progress, and wallet balance
FREQUENTLY ASKED QUESTIONS

Branch Operations Panel frequently asked questions

What are the benefits of using the Branch Operations Panel?

The Branch Operations Panel gives branch teams real-time visibility over bookings, vehicle allocation, driver assignment, and live SLA timers, ensuring fast dispatch and zero double-bookings.

Does the panel support multi-branch operations?

Yes. FleetQore seamlessly manages multi-branch networks, allowing branch managers and HQ to track fleet availability, SLA compliance, and cross-branch vehicle transfers in real time.

How does vehicle allocation work?

Conflict detection automatically blocks assignments that overlap existing bookings, while maintenance blocking removes vehicles from the availability board until they are cleared.

What payment methods does the Branch Operations Panel accept?

The panel supports card payments, in-app wallet balance, corporate billing, security deposits, and digital KYC verification for complete financial security.

What SLAs does FleetQore enforce at branch level?

Three core SLAs run on every booking: booking acceptance, vehicle assignment, and pickup readiness. Each has a live timer, breach alerts, and a compliance dashboard so managers see risk before it becomes a complaint.

How does FleetQore detect fraud at branches?

The panel monitors abnormal cancellation patterns, manual override frequency and pricing misuse, assigns a risk score to suspicious behavior, and opens an investigation workflow with a full audit trail.

RESOURCES

Resources for fleet & car rental operators

EXPLORE MODULES

Explore connected FleetQore modules

See the full customer booking experience in a live demo.