L1 · Customer Experience
The FleetQore User App gives car rental customers a complete booking experience: instant search and reservation, secure payment, digital KYC, live driver tracking, wallet management, and a loyalty programme — all in one native mobile application.
Booking experience
Customers search real-time availability across all branches, select a vehicle class, and complete a booking with secure payment in under two minutes. The pricing engine surfaces the full cost — taxes, fees, and any promotions — before confirmation, with no hidden charges at pickup.
Loyalty & wallet
Every completed booking earns loyalty points credited to the customer's account automatically. Points can be redeemed against future bookings or wallet top-ups. Operators configure tier thresholds, reward rates, and redemption rules in the platform without code changes.
FAQ
Customers can search availability, book and pay instantly, complete KYC verification, track their driver live, manage a wallet, access booking history, and earn loyalty rewards — all within one app.
Yes. Corporate users can book against their company account, allocate trips to cost centres, and receive consolidated invoicing managed by their corporate administrator.
Once a driver is assigned and en route, the customer sees real-time location updates, an ETA countdown, and the full trip status timeline — from dispatch through to vehicle arrival.
The app supports card payments, wallet top-up and payment, and corporate account billing. Payment flows are secured and linked to the booking record for settlement and dispute management.
Related
See it live